At Duelbits Casino, we take your privacy seriously. Whether you’re spinning slots, claiming bonuses, or betting with crypto, we handle your data responsibly and transparently. This Privacy Policy explains what info we collect, why we need it, how we use it, and how we keep it protected. We’re committed to fair play in every sense – including data protection.
Last updated: February 2026
Who We Are
Duelbits is operated by a company licensed under Curacao gaming regulations (with strict compliance standards). We’re a crypto-first platform focused on fast, secure online casino and sportsbook action. If you’re in the UK or anywhere else, this policy applies when you use our site (duelbits.com), mobile-optimised version, or any related services.
What Information We Collect
We only collect what’s necessary to give you a smooth, safe experience:
- Account & Registration Info — Display name, email (if you sign up that way), or linked Google/Steam details. We don’t force heavy personal details upfront.
- Crypto Wallet & Transaction Data — Wallet addresses, deposit/withdrawal amounts, transaction IDs (to process payments securely and prevent fraud).
- Usage & Gaming Data — IP address, device type, browser info, game plays, bets placed, wins/losses (for fair play monitoring, bonuses, and improving the platform).
- Communication Data — Messages via live chat/support, emails you send us.
- Cookies & Similar Tech — We use cookies for site functionality, analytics (to see how people use the site), and personalised features (like remembering login prefs). You can manage cookie settings in your browser.
We don’t collect sensitive stuff like full names, addresses, or phone numbers unless required for specific verification (e.g., high-value withdrawals or AML checks).
How We Use Your Information
Your data helps us run Duelbits Casino better:
- Create and manage your account
- Process deposits, withdrawals, and bonuses (including free spins and rakeback)
- Prevent fraud, money laundering, and underage play (via AML/KYC when triggered)
- Send important updates (e.g., bonus offers if you opted in, account alerts)
- Improve games and features based on anonymous usage stats
- Comply with legal obligations (gaming licenses, anti-fraud rules)
We never sell your data to third parties for marketing.
Who We Share Data With
We only share when necessary and under strict controls:
- Service providers (payment processors for crypto, cloud hosting, analytics tools like Google Analytics – all bound by strong privacy agreements)
- Regulators or authorities if legally required (e.g., AML investigations)
- In rare cases: business transfers (if the company is sold, your data transfers with safeguards)
No random sharing – ever.
Data Security – How We Keep It Safe
We use industry-standard measures:
- Encryption for all data in transit (HTTPS everywhere)
- Secure servers and firewalls
- Regular security audits
- Access limited to authorised staff only
Crypto transactions add extra privacy layers since they’re pseudonymous by nature. Still, always use secure connections and protect your own wallet keys.
Your Rights & Choices
You have control over your data:
- Access, update, or delete your account info (contact support)
- Opt out of marketing emails (unsubscribe link or account settings)
- Manage cookies via browser settings
- Request data portability (where applicable under data laws)
For UK/EU players: We align with strong privacy principles similar to GDPR – you can request erasure or restriction in certain cases. Just reach out to support@duelbits.com.
International Transfers
As a global platform, data may be processed outside your country (e.g., servers in secure locations). We ensure equivalent protection wherever it goes.
Children & Responsible Play
Duelbits is strictly 18+ (or legal gambling age in your jurisdiction). We don’t knowingly collect data from minors. If we discover any, we delete it immediately.
Changes to This Policy
We may update this Privacy Policy as laws, tech, or our services evolve. Check back here or we’ll notify you of big changes (via email or site notice).
Questions or Concerns?
Got questions about how we handle your data? Hit up our 24/7 live chat or email support@duelbits.com. We’re happy to explain anything.
Your trust keeps Duelbits running – thanks for reading and for choosing us. Play safe, play smart, and enjoy the spins! 🍀